Terms of service

Terms of Service

Last Updated: July 18, 2026

Welcome to Cartnovas  Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Account Terms

  • You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You agree to provide accurate, current, and complete information during registration and checkout.

  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Applicable taxes, shipping charges, or convenience fees will be displayed during checkout.

  • Payments must be made using the payment methods available on our website.

  • Orders will only be processed after successful payment authorization or confirmation of Cash on Delivery (where available).

3. Product Descriptions

  • We strive to ensure that product descriptions, images, specifications, and prices are accurate.

  • Product colors may vary slightly due to screen settings and photography.

  • We do not guarantee that every description or image is completely error-free.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

    • Product unavailability

    • Pricing or technical errors

    • Suspected fraudulent activity

    • Violation of these Terms

  • If your order is cancelled after payment has been received, the applicable amount will be refunded using the original payment method in accordance with our Refund Policy.

5. Shipping and Delivery

  • Estimated delivery times are provided for convenience and may vary depending on your location and courier services.

  • Delivery delays caused by logistics providers, weather conditions, government restrictions, or other unforeseen events are beyond our reasonable control.

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for delays or failed deliveries resulting from incorrect addresses or incomplete contact details.

6. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy.

  • Products must generally be returned in unused condition with original packaging unless otherwise stated.

  • Certain categories of products may not be eligible for return due to hygiene, customization, or legal restrictions.

  • Approved refunds will be processed to the original payment method within the applicable processing period.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Submit false, misleading, or fraudulent information.

  • Attempt unauthorized access to our systems or customer accounts.

  • Upload malicious software, viruses, or harmful code.

  • Copy, reproduce, or exploit website content without written permission.

  • Interfere with the operation, security, or functionality of the website.

Violation of these Terms may result in suspension or permanent termination of your access.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product listings, designs, and software, is the property of [STORE NAME] or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Cartnovas shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

  • Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for that order.

  • We do not guarantee uninterrupted or error-free operation of the website.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the revised "Last Updated" date.

Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts 

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Cartnovas
Email: cartnovass@gmail.com
Phone: 7988362046

We will make reasonable efforts to respond to your queries promptly.