Privacy policy

Privacy Policy

Last Updated: July 18, 2026

At Cartnovas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Payment details (processed securely through our payment partners)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on our website

  • Referral sources

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and customer support responses

  • Process payments securely

  • Improve our products, services, and website

  • Personalize your shopping experience

  • Send promotional offers and newsletters (only where permitted or with your consent)

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in

  • Remember your shopping cart and preferences

  • Improve website performance

  • Analyze website traffic and user behavior

  • Deliver a better shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We work with trusted third-party service providers that help us operate our business, including:

  • Payment gateways

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics providers

  • Marketing and communication platforms

These service providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable laws and contractual obligations.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While no method of online transmission or electronic storage is completely secure, we strive to use commercially reasonable safeguards to protect your data.

6. Customer Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised "Last Updated" date.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact : 
Cartnovas
Email: cartnovass2gmail.com
Phone: 7988362046

We will make reasonable efforts to respond to your inquiries as promptly as possible.