Contact information

Contact Us

We're always happy to hear from you! Whether you have a question about your order, need help with a product, or simply want to share your feedback, our support team is here to assist you.

At cartnovas , we believe that great customer service is just as important as great products. We strive to respond to all inquiries as quickly as possible and ensure every customer has a smooth shopping experience.


Customer Support

Email: cartnovass@gmail.com

Phone: 7988362046

 




Order Support

If you're contacting us about an order, please include:

  • Your Order Number

  • Full Name

  • Email Address used for the order

  • A brief description of your issue

  • Photos (if your inquiry is about a damaged or incorrect product)

Providing these details helps us resolve your request more quickly.


Frequently Asked Questions

Before contacting us, you may find the answer in one of our policy pages:

  • Shipping Policy

  • Return & Refund Policy

  • Privacy Policy

  • Terms of Service


Response Time

We aim to respond to all emails within [24–48 BUSINESS HOURS]. Response times may be slightly longer during weekends, public holidays, or peak shopping periods.


Feedback

Your feedback helps us improve. If you have suggestions, comments, or ideas about how we can serve you better, we'd love to hear from you.

Thank you for choosing Cartnovas We appreciate your trust and look forward to assisting you.