Contact information
Contact Us
We're always happy to hear from you! Whether you have a question about your order, need help with a product, or simply want to share your feedback, our support team is here to assist you.
At cartnovas , we believe that great customer service is just as important as great products. We strive to respond to all inquiries as quickly as possible and ensure every customer has a smooth shopping experience.
Customer Support
Email: cartnovass@gmail.com
Phone: 7988362046
Order Support
If you're contacting us about an order, please include:
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Your Order Number
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Full Name
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Email Address used for the order
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A brief description of your issue
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Photos (if your inquiry is about a damaged or incorrect product)
Providing these details helps us resolve your request more quickly.
Frequently Asked Questions
Before contacting us, you may find the answer in one of our policy pages:
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Shipping Policy
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Return & Refund Policy
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Privacy Policy
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Terms of Service
Response Time
We aim to respond to all emails within [24–48 BUSINESS HOURS]. Response times may be slightly longer during weekends, public holidays, or peak shopping periods.
Feedback
Your feedback helps us improve. If you have suggestions, comments, or ideas about how we can serve you better, we'd love to hear from you.
Thank you for choosing Cartnovas We appreciate your trust and look forward to assisting you.